Thoughtfully Curated Essentials To Inspire Curiosity, Adventure & Joy
Thoughtfully made essentials that nurture your child’s growth, spark play, and bring balance to busy family days.
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Frequently Asked Questions
How can Play Nest help in supporting my child’s growth and milestones?
Play Nest offers carefully selected products that are designed to enhance your child’s motor, cognitive and emotional skills, allowing you to actively support your child’s growth every day and feel assured in their developmental journey.
Are Play Nest products suitable for all developmental stages?
Yes, Play Nest offers a wide range of products specifically designed for different developmental stages, from newborns to school-age children, ensuring each item supports your child's growth and learning. Each product includes an age range it targets to help guide your choices.
Where are you located?
Our head office is located in Perth, Western Australia.
How much does shipping cost?
Shipping is free on all orders to Australia.
How long does shipping take?
We offer free shipping on all orders. Most items arrive within 3 to 12 working days depending on your location within Australia.
Do you ship internationally?
We currently only ship to Australia at the moment. You can contact our team for any further questions or potential custom international deliveries.
What is your refund policy?
We offer a 14 day money back guarantee. If you’re not completely satisfied, just reach out and we’ll make it right. For more information, visit our ‘Refund Policy’ in the footer of our website.
Is my payment information secure?
Yes, all transactions are processed through encrypted and secure checkout systems to protect your information.
How do I track my order?
Once your order ships, you’ll receive a tracking link via email so you can follow it every step of the way. Simply use the link or enter the tracking number on the ‘Track Your Order’ page at the top of the website or in the website menu if you’re on a mobile device.
How can I contact customer support?
You can reach our friendly support team through our contact form located on our 'Contact us' page, or by emailing us directly at playnestco@gmail.com
Our operating times are Monday to Friday, 9AM - 5PM AWST. We aim to respond within 24 hours during weekdays.
Our Mission
At Play Nest, our mission is to nurture growing minds and happy hearts. We create thoughtfully designed products that support your child’s milestones, helping modern parents feel confident, connected, and at ease as their little ones learn, explore, and thrive every day.
Fast, Free & Secure Shipping Australia Wide
We believe confident play and growth shouldn’t have to wait. That’s why we offer fast, free shipping on every order. Your Play Nest essentials are packed with care and delivered straight to your door, so your little one can start exploring and learning with joy right away.